We're here to help

Have question? Want some style advice? Just send us an email or message us on Facebook - we respond quickly!

info@iadoa.com

facebook.com/myiadoa

1 (850) 76-IADOA

Shipping & Delivery

Free Shipping: Iadoa offers free shipping to the United States and Canada.

4-5 Weeks Delivery: Iadoa Ao Dai are made-to-order and delivered right to your door within 4-5 weeks. (Canadian resident, please allow extra time to go through custom.)

Measurements

Worried about taking measurements? Don’t be. You enter in your measurments when you go to checkout. Our steps by steps were created specifically for people who’ve never taken them before. All you need is: A friend, 5 minutes, and Measurement tape.

We ensure accuracy by double checking all measurements, so if something seems off, we’ll email you and let you know.

Payments

We accept the following forms of payment: Visa, Mastercard, Discover, American Express, and PayPal.

Iadoa takes every precaution to fully protect your information. We do not and will never sell your information to anyone for any reason. We use the highest form of data encryption for every transaction conducted on our website. If you have any questions about the security of your online payment, email us at: info@iadoa.com

Our Perfect Fit Promise

Our goal is to make sure you look and feel your very best. We know that buying a custom ao dai online might be new to you, but we also know that once you see how good you look in an Iadoa ao dai, you’ll understand why we’re so passionate about the idea.

Returns

Please note that we do not offer refunds as fabric is cut based on your measurements and your customizations. If there is any issue with the quality or fabrication of your ao dai, you can return them for a store credit in accordance with our terms and conditions.

Can you send me fabric samples?

Sure, we can send you our fabric samples. Just send us an email with your mailing address at info@iadoa.com or leave us a message on our facebook page.

What kind of fabric do you use for your ao dai?

Iadoa sources high-quality, four-season and curated fabrics from textile markets and mills throughout Asia – releasing some in limited-edition quantities.

Can I rush my order?

Unfortunately, no. You can’t rush greatness.

How can I return an ao dai that has a quality or fabrication issue?

If there's any issue related to the quality or fabrication of your garments, please contact our Customer Service Team within 5 days after receiving your order for assistance.